• Legal

Legal

Use of Cookies

This website uses cookies to better the users experience while visiting the website.

Cookies are small files saved to the users computers hard drive that track, save and store information about the users interactions and usage of the website. This allows the website, through it’s server to provide the users with a tailored experience within this website.
Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and it’s external serving vendors.

This website uses tracking software to monitor it’s visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [http://www.google.com/privacy.html ].

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

Publishing & Licensing

For all publishing and licensing queries please click here

Shop Delivery

Unless otherwise specified all orders placed in our shop will usually be dispatched the same working day, if placed before 3pm, or the next working day, if placed after 3pm.

ECONOMY / FREE SHIPPING
Our standard shipping method (Economy Shipping / Free Shipping) is Royal Mail 2nd Class for small orders or a 48 hour courier delivery service (next working day collection) for larger orders.

PRIORITY SHIPPING
Orders that opt for the Priority Shipping method will be prioritised over other orders and will be dispatched either via Royal Mail 1st Class post or by a 24 hour courier delivery service (next working day collection).

ROYAL MAIL SPECIAL DELIVERY (NEXT DAY)
Next day delivery is available on any orders placed before 3pm when using the Royal Mail Special Delivery service. Please note if Royal Mail Special Delivery is chosen on an order after 3pm it will not be dispatched until the following working day. If Saturday delivery is required please ensure that the Royal Mail Saturday Delivery service is chosen otherwise delivery can only be guaranteed for the next working day.

Shop Returns

To return an item that you have purchased in the shop please either call us 01482 462 690 or email info@vineyardrecords.co.uk to arrange a return. In your communication please state your order number and the reason why you would like to return the item. Please note that no returns will be accepted unless it raised with us by phone or email first.

FAULTY/DAMAGED ITEMS
If an item is received and is faulty or damaged Vineyard Records UK will exchange the item where appropriate or offer a full refund for your purchase. In the event that we require you to return a faulty or damaged item to us we will cover the cost of the return postage for you to do this.

WRONG ITEM RECEIVED
In the event that we send you the wrong item by mistake we will ask that the item is returned to us and will send the correct item to you as soon as possible. In this instance Vineyard Records UK will cover the cost of your return postage. If you receive the wrong item please do not remove any packaging or shrink wrap that is on the item as this will void a return.

WRONG ITEM ORDERED / CHANGED YOUR MIND
If you order the wrong item from us by mistake or you change your mind then you must raise a return with us within 14 days from the date you received your item(s). After raising a return with us you will have a further 14 days to return the item(s). Any item(s) that you wish to return must be returned unopened and unused to us and it will be your responsibility to cover the return postage cost. When we receive the unopened and unused product back we will issue a full refund of the purchase price plus the standard postage rate for that item (if postage was paid when ordering). If you opted for one of our express or priority delivery services you will only be refunded the standard postage cost rather than the cost of the express service you opted for.

External Links

Although this website only looks to include quality, safe and relevant external links users should always adopt a policy of caution before clicking any external web links mentioned throughout this website.

The owners of this website cannot guarantee or verify the contents of any externally linked website despite their best efforts. Users should therefore note they click on external links at their own risk and this website and it’s owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Adverts and Sponsored Links

This website may contain sponsored links and adverts. These will typically be served through our advertising partners, to whom may have detailed privacy policies relating directly to the adverts they serve.

Clicking on any such adverts will send you to the advertisers website through a referral program which may use cookies and will tracks the number of referrals sent from this website. This may include the use of cookies which may in turn be saved on your computers hard drive. Users should therefore note they click on sponsored external links at their own risk and this website and it’s owners cannot be held liable for any damages or implications caused by visiting any external links mentioned.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and it’s owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.

Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor it’s owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.

This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Shortened Links in Social Media

This website and it’s owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy url’s [web addresses] (this is an example: http://bit.ly/zyVUBo).

Users are advised to take caution and good judgement before clicking any shortened url’s published on social media platforms by this website and it’s owners. Despite the best efforts to ensure only genuine url’s are published many social media platforms are prone to spam and hacking and therefore this website and it’s owners cannot be held liable for any damages or implications caused by visiting any shortened links.

Resources & Further Information

Data Protection Act 1998
Privacy and Electronic Communications Regulations 2003
Privacy and Electronic Communications Regulations 2003 – The Guide
Twitter Privacy Policy
Facebook Privacy Policy
Google Privacy Policy
Linkedin Privacy Policy
Mailchimp Privacy Policy

Free Website Privacy Policy written by Jamie King Media
SEO Pembrokeshire © 2013 – v.2.0 April 2013
Edited & customised by: Vineyard Records UK, 252 Cottingham Rd, Hull, HU6 8QA

 

Added: 2014-08-14   |   Filed under: